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There's a lot that can go wrong in a Infiniti

We collect information from owners and combine it with data from NHTSA to give you a clearer picture of what breaks the most and in what vehicle generations. Oh, and there's the occasional bright spot too. Emphasis on the occasional.

Recent Infiniti News

Out of Gas? Blame Your Fuel Pump's Software

Software errors in the fuel pump can cause certain Infiniti vehicles to run out of gas.

Engineers determined when the amount of fuel is low in the main tank, the pressure regulator may not open and send fuel from the sub tank to the main tank. This can cause the fuel level in the main tank to be too low for the fuel pump to send fuel to the engine, which can cause the engine to stop running while driving.

Technology. It’s awesome, until it isn’t.

The recall involves the 2016-2018 Q50 and the 2016 Q60 with 2-liter engines.

Infiniti Vehicles Get Extended EVAP Warranty After Complaints of Gas Spilling Out at Fill-Up

Nissan and Infiniti owners are overflowed with joy at the news of the automaker’s “EVAP Emission Warranty Policy Enhancement”.

Many 2003-2017 models have developed clogs in the evaporative (EVAP) emission vapor vent tubes, which can cause gas to spill out during fill-up. The “warranty enhancement” will extend the warranty on these parts to 15 years / 150,000 miles. Owners who have already paid for repairs may be eligible for reimbursement.

Additional EVAP warranty information can be found on CarComplaints.com.

Nissan Wants to Settle the Q50 InTouch Lawsuit

Nissan wants to settle a Q50 InTouch lawsuit, according to reports.

The lawsuit was filed back in 2014 by Leon Zingerman who was upset the system required an app on his phone for owners to perform software upgrades. That app, however, wasn’t available for over a year.

It wasn’t all sunshine and puppies, though. The Zingerman case – which was grouped with another case as part of the settlement – wasn’t granted class-action certification by the judge, because owners couldn’t prove InTouch was why they bought the car.

Nissan is offering owners payments of $30, plus an additional $55 if they downloaded the app before April 17, 2017. Alternatively, owners can skip the cash payment and get a $500 credit towards a new Infiniti. The deals are valid until March 2019.

The app isn’t the only complaint about InTouch.