QX60 Continuosly Variable Transmission (CVT) Problems
There is good news for QX60 owners who have had CVT belt slips, shuddering, jerking, and a general lack of support from Infiniti in the past.
Infiniti Dashboard Bubbles
Dashboards take a beating from the sun, and without proper protection they can melt or warp a bit. But the FX35 and FX45 dashboards have a different, more effervescent reaction in the form of dashboard bubbles.
InTouch is Expensive and Unreliable
Nothing can bring a car's satisfaction rating down faster than an infotainment system, and the worst of a bad crop might just be Infiniti's InTouch. Thank goodness there's a Q50 wrapped around it, because that disaster needs a saving grace.
What Owners Complain About the Most
Sometimes it's easiest to just tally up all the complaints and see where the biggest stacks are.
I have some choice words for Nissan’s anti-lock brake actuator pump.
And yes, I realize that is an odd thing to say, but hear me out. The pump leaks brake fluid onto internal circuit boards which starts fires. And it’s been a problem more than once. The pumps were first recalled back in 2016. However the seals used to “fix” the leak have failed and now the pumps have been recalled again.
Nissan is even worried enough to ask owners of the 2015-2017 Murano, 2016-2017 Maxima, 2017-2018 Pathfinder and the 2017 Infiniti QX60 vehicles to park their cars outside and away from things you wouldn’t like to see turned to ash.
Maybe I should direct my choice words at Nissan instead.keep reading
Software errors in the fuel pump can cause certain Infiniti vehicles to run out of gas.
Engineers determined when the amount of fuel is low in the main tank, the pressure regulator may not open and send fuel from the sub tank to the main tank. This can cause the fuel level in the main tank to be too low for the fuel pump to send fuel to the engine, which can cause the engine to stop running while driving.Technology. It’s awesome, until it isn’t.
The recall involves the 2016-2018 Q50 and the 2016 Q60 with 2-liter engines.keep reading
Nissan and Infiniti owners are overflowed with joy at the news of the automaker's "EVAP Emission Warranty Policy Enhancement".
Many 2003-2017 models have developed clogs in the evaporative (EVAP) emission vapor vent tubes, which can cause gas to spill out during fill-up. The "warranty enhancement" will extend the warranty on these parts to 15 years / 150,000 miles. Owners who have already paid for repairs may be eligible for reimbursement.keep reading
Nissan wants to settle a Q50 InTouch lawsuit, according to reports.
The lawsuit was filed back in 2014 by Leon Zingerman who was upset the system required an app on his phone for owners to perform software upgrades. That app, however, wasn't available for over a year. It wasn't all sunshine and puppies, though. The Zingerman case – which was grouped with another case as part of the settlement – wasn't granted class-action certification by the judge, because owners couldn't prove InTouch was why they bought the car.
Nissan is offering owners payments of $30, plus an additional $55 if they downloaded the app before April 17, 2017. Alternatively, owners can skip the cash payment and get a $500 credit towards a new Infiniti. The deals are valid until March 2019.
The app isn't the only complaint about InTouch.keep reading
The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.